Why is my credit/debit card being declined?

A declined payment can be frustrating! Please double-check your billing address and card details to make sure everything looks correct.

When can I expect my order to arrive?

We know you’re anxiously waiting for your goodies! Most orders are processed within 2 to 3 business days. Once shipped, you can expect delivery within 2 to 7 business days (7 to 10 business days for orders going to Alaska, Hawaii, or Puerto Rico).

Why isn't the tracking information being updated on my order?

Not to worry! Tracking details are not in real-time and can take an extra couple of days to update. Once your order is shipped, you can expect it within 2 to 7 business days. If you do not receive your order by the anticipated delivery date, please contact the mail carrier. If you have any further questions or concerns, please send us a message at info@endangeredessentials.com and include your name, order number, and tracking number.

Do you ship Internationally?

We do not offer International shipping at this time, but we hope to expand in the future!

Where is Endangered Essentials located?

We reside in the sunny state of Arizona! We have a handful of shipping facilities, each located in Michigan, North Carolina, and Georgia.